- π How to fix Nitro when Nitro Pro does not print?
Answer
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- If Nitro Pro PDF does not print, try uninstalling and reinstalling the printer driver or Nitro Pro. For more info about Nitro print to pdf not working, please refer to Nitro PDF Printing Issues.
- π How to repair Nitro when Nitro Pro can't edit text?
Answer
- If you cannot edit text, or Nitro Pro is crashing when editing, try repairing your Nitro Pro with the following steps if you are using Windows 10:
1. Click Start on the Windows menu.
2. Select Settings.
3. Click on Apps.
4. Select Nitro in the program list.
5. Click Modify.
6. Click Repair.
For Windows 7 users, please refer to this guide How to Repair Nitro Pro.
- π What should I do if I can't open Nitro Pro?
Answer
- If you can't start Nitro Pro, please try the following steps:
1. Hold βShiftβ.
2. Right-click on the Nitro in the taskbar, and choose Move.
3. Move Nitro back into view by using the arrow keys.
For more info about file opening issues with Nitro Pro, please refer to Nitro Pro Crashing/Freezing Issues Solution
- π Does Nitro Pro have a PDF online converter?
Answer
- Yes, Nitro has a PDF converter Free online that supports converting PDF to Excel, Word and PowerPoint online, free instant. Try Nitro PDF Online Converter Free for 14 days.
- π How to add page numbers in Nitro Pro PDF?
Answer
- To add page numbers in Nitro PDF, please follow the following steps:
1. Click on Header & Footer tool
2. Select βApply to documentβ
3. Select βPage Numbers Footerβ
For more info, please check the guide about How to Apply Headers and Footers to PDF Documents.
- π Can Nitro Pro convert PDF to Excel?
Answer
- Yes, Nitro supports converting PDF to Excel. It allows users to convert multiple PDF Files to Microsoft Excel quickly at a time.
- π What are Nitro Pro hotkeys
Answer
- There are Nitro Pro hotkeys for Viewing, Navigating, Editing, File as well as Tools. For the full info about Nitro Pro hotkeys, Please go to check Nitro PDF Professional User Guide on page 92 to 95.
- π How to add a signature with Nitro Pro?
Answer
- To add a signature in Nitro Pro PDF, please follow the following steps:
Step 1. Select on the Protect tab, in the Certify Document group, click the arrow under Sign.
Step 2. Choose a signature from the gallery.
Step 3. Click on the page you would like to sign.
(Note: To sign a document, it requires to have a Digital IDs. If you do not have one, please refer to Manage Digital IDs to create one.
- π Does Nitro Pro support a digital signature?
Answer
- Yes, Nitro Pro supports digital signatures. With this feature, the identity of the author can be recorded securely. Plus, digital signatures can include a timestamp, which helps to ensure the document content has not changed after it was signed.
- π Can Nitro Pro 1 user license run across both Windows and Mac?
Answer
- Nitro Pro is not compatible with the Mac operating system. Instead, Nitro Sign is a browser-based online document collaboration platform, which can work on Mac. In general, if you have Nitro Pro online one user license, then it can run across two machines but just not on Mac. Please refer to Activating on more than two machines with a single license for more information.
- π What is Nitro Product Updates Service at checkout page?
Answer
- Nitro Product Updates Service entitles you to renew your Nitro with unlimited new features once they are released at no extra charge for one year from date of purchase. Please refer to Frequently Asked Questions, for more information.
- π What is Nitro VIP Access Service at checkout page?
Answer
- If you purchased Nitro VIP Access (Known as Software Assurance formerly), which means you have access to Nitro Advanced Customer Support and unlimited Free Product Upgrades within one year from date of purchase. Please click here Nitro VIP Access for additional information.
- π How to uninstall Nitro Pro?
Answer
- To uninstall Nitro Pro, please follow the steps below:
Step 1: Clean the content of the directory under C:usersyour_usernameAppdatalocaltemp.
Step 2: Download Nitro Clean Up to uninstall Nitro Pro. (NOTE: Any existing signature files within Nitro will be erased by this Clean Up utility, make sure you have already kept them somewhere else before running it. )
Step 3: Extrat the cleanup utility to the desktop.
Step 4: Run the utility.
Step 5: Reboot your machine.
Step 6: Check for leftover registries from Nitro Pro (Run > Regedit) and delete them (Make sure you save them first).
Step 7: Reboot your machine again.
Step 8: Delete all downloaded Nitro installers or all the downloads folder.
- π What should I do if the Nitro discount coupon doesn't work?
Answer
- If Nitro discount coupon does not work, please try to clear your cookies, then restart your browser or try another web browser (You may refer to ColorMango Coupon Using Guide. ) If the discount code still doesnβt work, please Contact ColorMango, we will offer you a $10 off sitewide coupon when we have confirmed the invalidity of the coupon code.
- π What is Nitro Pro upgrade policy?
Answer
- Users can enjoy free upgrades when they have purchased Nitro VIP Access, otherwise it would cost $79.99 to upgrade. Please refer to Nitro Upgrade for additional info.
- π What is Nitro Pro license policy?
Answer
- Nitro Pro allows users to sublicense when users have signed up for an account that allows more than one user (not to exceed the permitted number of users). For more information, please refer to Nitro License Grant and Restrictions.
- π What payment options you support?
Answer
- You can buy Nitro Pro by the following payments: Paypal Wallet, Visa Card, MasterCard, American Express, Discover Card and SEPA.
- π Is free to update Nitro Pro old version to the latest version?
Answer
- If you have Nitro VIP Access (formerly software Assurance), then the answer is yes! It is free to upgrade your Nitro Pro. For Nitro Pro 12 and older versions, it is $79.77 to update. To check if you can have an upgrade discount, please enter your current product serial number on Upgrade Support.
- π How long to receive the registration code after I complete the order?
Answer
- You will receive the activation license email (download URL included) in fast 5 minutes after you successfully complete the order. If you cannot find the email in your mailbox, make sure you check the junk folder as well. For further assistance of receiving Nitro Pro Serial Number, please contact Nitro Support to request your purchase records and Nitro Pro license registration code.
- π What is the license tenure can any one help?
Answer
- Yes, the Nitro Pro license is for a lifetime, but if you want to upgrade the program the later big updated version, you need to pay for an additional upgrade fee.
- π Is there any discount if I need multi-users license?
Answer
- Yes, there will be up to 32.5% volume discount, and two more biggest discount offers:
1. Buy 1 get the 2nd 50% off.
2. Buy 3 get 1 license FREE.
- π How long to receive my Nitro Pro order refund?
Answer
- Once your refund request has been taken, it usually would take 5-8 business days until the refund back to your account.
- π What is the Nitro Pro, Nitro Productivity Refund Policy?
Answer
- You might be eligible for a refund when you meet one of the following 2 conditions:
1. The product has been deemed defective by Nitroβs technical support department.
2. Duplicate purchase was made.
For more details, please refer to Nitro Refund Policy.
- π Can I use one registration code on both Windows and Mac computers?
Answer
- Unfortunately, Nitro Pro does not support Mac operating systems at this point. However, Nitro Sign could work as an alternative as itβs a browser-based online document collaboration platform, which can work on Mac. If you purchased Nitro Pro single-user license, it can be installed on two devices. Please refer to Nitro Pro Guide: Activating on more than two machines with a single license.
- π What is new in Nitro Pro 13?
Answer
- Nitro Pro 13 adds some new features, like:
1. The Optimized Interface
2. With a high recognition rate, OCR 3x faster processing, 3x smaller files.
3. Improve the PDF Conversion Effects.
4. Add some NEW Features like Combine PDFs.
For more detailed info, please take a look at Nitro Productivity Suite 13 updated note
- π How to add a signature with Nitro Pro?
Answer
- To add a signature in a document, you have to have a digital ID first. For the detailed steps of how to add a signature, please refer to How to digitally sign a PDF guide
- π Does Nitro Pro PDF work with scanner?
Answer
- Yes, Nitro Pro supports working with a scanner. It allows users to scan paper documents directly to PDF, with the option of using Optical Character Recognition (OCR) for enabling document searching and markup. For more Nitro Pro with Scanner and OCR info, please refer to Nitro Official Guide: Scanning and OCR a PDF file
- π How do I make Nitro Pro as my default PDF viewer?
Answer
- Please follow the following steps to make Nitro Pro as your default PDF viewer:
1. Start the Nitro Pro program and Click on βFileβ Option.
2. Select βPreferencesβ > Select βGeneralβ
3. Click on βSet Nitro Reader as default viewerβ
- π Does Nitro Pro PDF support 64 bit?
Answer
- Yes, Nitro Pro PDF supports 64 bit. For more information about Nitro Pro System Requirements, please refer to Nitro Pro Official Guide: Nitro System Requirements & Deployment Options
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- π What are the Nitro Pro technical requirements?
Answer
- Nitro Pro Desktop System Requirements:
Desktops: Windows 10, 8, and 7 SP 1 (64 bit)
Servers: Microsoft Windows Server 2008 R2, 2012, 2012 R2 (64 bit), and 2016
Processor: 1.5 GHz or faster
RAM: 1GB
Available Hard Disk Space: 4.5GB
Display screen resolution: 1024x768
Microsoft Office Integrated Features: MS Office 2013 (32bit or 64bit), 2016 (32bit or 64bit), and MS Office 2019 (32bit or 64bit)
Video hardware acceleration (optional)
More details of Nitro Pro technical details, please refer to Nitro Pro Official Guide: Nitro System Requirements & Deployment Options
- π Does Nitro Pro support to put the file name in footer?
Answer
- Yes, the headers and footers are customizable in Nitro Pro, you can add, import or export, insert header and footer into a profile or a PDF document file. For more aspects of header and footer with Nitro Pro, please refer to Nitro Official Guide: Headers and Footers
- π Can Nitro Pro pdf open epub file?
Answer
- No, Nitro Pro PDF doesn't support EPUB file.
- π Does Nitro Pro support to reduce the PDF file size?
Answer
- Yes, Nitro PDF can reduce the file size by compressing images and removing objects including links, bookmarks, etc. For the specific steps of how to reduce/compress Nitro PDF file size, please refer to Nitro Pro Official Guide: How to Reduce PDF File Size with These 5 Tricks
- π Does nitro pro have OCR function?
Answer
- Nitro Pro has high-fidelity OCR, Nitro Pro can convert scanned documents into searchable, editable PDF files, and recognize multiple languages. For more information about how to use OCR on PDFs with Nitro Pro, please refer to the following video: How to OCR PDFs with Nitro Pro
- π Can nitro pro compress PDF file?
Answer
- Nitro Pro allows to reduce file content elements to compress PDF size, please refer to the following Nitro Official Guide to know How to compress PDF with Nitro Pro
- π Does Nitro Pro support to combine PDF files?
Answer
- Nitro Pro supports to combine multi-PDF files into one single PDF file. It also allows combining different file types into one PDF document, such as Excel (XLS. XLSX), Word (DOC, DOCX), PowerPoint (PPT, PPTX), Images (JPEG, BMP, TIFF, PNG), Rich Text Format (RTF) AND Text Computing (TXT). If you want to know How to combine files into one single PDF file with Nitro Pro/Nitro Productivity Suite, please refer to the following guide steps: Nitro Pro Combine
- π Is Nitro cloud safe?
Answer
- Data security is the number-one job and priority for all Nitro products as Nitro is taking every effort to make sure no one sees or processes client data only if they get the authority to do so. Also, Nitro has strict limitations for those who could access production servers. For more detailed information about Nitro security, please check https://www.gonitro.com/nps/security
- π How to access Nitro Cloud Service?
Answer
- You can access Nitro Cloud Service anytime, anywhere with a Nitro Cloud account. If you do not have a Nitro Cloud account, please refer to the following Nitro Cloud Account Sign Up guide steps: How to create a Nitro Sign account within Nitro Pro
- π How to use Nitro Cloud to convert PDF to WORD?
Answer
- Nitro Pro provides PDF to Word conversion online service, https://www.pdftoword.com/
It allows Nitro Pro users very easy to convert PDF to Word by 3 simple steps.
1. Upload your PDF document files.
2. Fill blank your email address that used to receive your converted files.
3. Click to start the conversion process.
- π How to access Nitro Cloud Service?
Answer
- There are 2 ways to go access Nitro Cloud
1. Nitro Pro: Click the βSign Upβ button in the top right corner to log into the Nitro Cloud account.
2. Web Browser: Log in to Nitro Account
- π What is the limitation of the Nitro Pro PDF trial version?
Answer
- There is not any limitations, and you can access full features of Nitro Pro during the 14-days trial.
- π Nitro Productivity Suite vs Nitro Pro? What are the differences between Nitro Pro and Nitro Productivity Suite?
Answer
- Nitro Productivity Suite includes Nitro Pro and added Nitro Cloud, unlimited Nitro PDF eSigning together into one affordable package, which also contains tech support and maintenance. Nitro keeps the 'Nitro Pro' name but no longer sold as a standalone product because 'Nitro Pro' became a part of the Nitro Productivity Suite. At ColorMango, the product you purchased at the Nitro Pro product page is the Nitro Productivity Suite.
- π What is the latest version of Nitro Pro, Nitro Productivity Suite?
Answer
- The newest version of Nitro Pro in 2020 is Nitro Pro 13.
- π Nitro Pro PDF vs Adobe Acrobat, which is better?
Answer
Nitro Cleanup Utility
- Nitro Pro PDF is a perfect replacement for Adobe Acrobat, both in considering of features and price. We have tested both Nitro Pro PDF and Adobe Acrobat PDF and made a concise, direct, and useful comparison of both products in the most commonly used aspects features like Convert to PDF, Convert from PDF, PDF Editor, Security &Production, and other added-value features. The comparison detail results, please see https://www.colormango.com/compare/pdf-editor.html
- π Nitro Pro PDF vs Foxit PDF, which is better?
Answer
- We have tested both Nitro Pro PDF and Foxit PDF and made a real comparison of both products in the most commonly used aspects features like Convert to PDF, Convert from PDF, PDF Editor, Security &Production, and other added-value features. The comparison details, please see https://www.colormango.com/compare/pdf-editor.html
- π How to activate nitro pro, where to install product key?
Answer
- To activate Nitro Pro, please follow the following guide steps:
1. Install the Nitro Pro on your computer.
2. Open start Nitro Pro, Click Help > Activate on the menu.
3. Enter your serial number in the 'Activation Assistant' window, click the checkbox to agree with the terms of service, and then click Activate.
- π How many computers I can install Nitro Pro on if I purchase Nitro Pro 1 license.
Answer
- Nitro Pro 1 single user License can only install on 1 computer. But it also can be installed on a second computer by the following conditions: the second computer should be a portable computer or the second computer should be located at your homeNote: The software on second computer should not be used at the same time as Nitro Pro on your primary computer.
- π Does Nitro Pro have an academic discount?
Answer
- No, Nitro Pro doesn't have an academic discount yet, but you can get up to a 32.5% Nitro Pro discount offer.
- π Does Nitro Pro have a military discount?
Answer
- No, Nitro Pro doesn't have a military discount yet.
- π Where can I find the biggest discount coupon code for Nitro Pro at the best price?
Answer
- ColorMango always provides the largest Nitro Pro discount coupon code and amazing deals - save 25% off Nitro Pro coupon, 'Buy 1 get 50% off Nitro Pro', and 'Buy 3 Get 1 Free Nitro Pro bundle' sales.
- π Is Nitro Pro PDF Free?
Answer
- Nitro Pro has a 14-day trial version without limitation. You can free to use its paid content in 14 days.
- π Is Nitro Pro a one-time fee or an annual subscription?
Answer
- Nitro Pro/Nitro Productivity Suite is a one-time fee for a lifetime using. And the Nitro Cloud has a 1-year subscription.
- π How much is the Nitro Pro business license price?
Answer
- All the Nitro License on ColorMango are for individuals or businesses with fewer than 20 users. If your business needs more than 20 users licenses, you can go directly the following link (Nitro Official) address for quoting the price, because Nitro Pro has Enterprise-grade solutions for larger organizations.
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- π How much is the Nitro Pro enterprise license price?
Answer
- Nitro Pro has Enterprise-grade solutions for larger organizations, and you have to contact Nitro official directly for quoting the price. https://www.gonitro.com/business/pricing
- π How much does Nitro Productivity Suite cost? What is the price of Nitro Productivity Suite?
Answer
- Nitro Pro/Nitro Productivity Suite Regular price is $159.00/1 user license. The discounted price at ColorMango is only $119.25/1 user license. If buying multiple licenses, there will be up to 32.5% OFF.
- π How much does Nitro Pro PDF Cost? What is the price of Nitro Pro?
Answer
- Nitro Pro/Nitro Productivity Suite Regular price is $159.00/1 user license. The discounted price at ColorMango is only $119.25/1 user license. If order multiple licenses, there will be up to 32.5% OFF.
- π One follow up question: does the manufacturer (Nitro) consider the product that you sell to be fully authorized and eligible for product support from Nitro?
Answer
- Thanks for your question. We're a partner with the developer Nitro and resell their products at our online store. We are absolutely fully authorized and eligible for product support from Nitro.Regards
- π Is this product x64 (64 bit) and is it the full version just like on www.gonitro.com
Answer
- This product Nitro pro is both 32 bit and 64 bit available. Note: If your computer is running the 64-bit edition, β64-bit Editionβ will appear at the end of your operating system; otherwise, your computer is running the 32-bit edition. Yes, it's the full version we sell at ColorMango.com, we are a partner with the developer and resell their products at our online store. If you still have any questions, please contact us.Kind Regards,
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- π Is it possible for Nitro Pro to batch delete the content in the same place of pdf files, such as links or images?
Answer
Nitro Cleanup Utility Free
- You can delete content one page each time, but it seems no way to batch delete.
- π what do I receive when I purchase a program, do I get a disc + activation code and box or do I only get the activation code
Answer
- In theory, once your order is validated, our system will automatically send you a registration e-mail containing the key and download URL.